TERMS & CONDITIONS

The following Terms & Conditions apply to ALL deals unless stated otherwise.

 

  1. Voucher is non-refundable & non-exchangeable. Refunds are only guaranteed in circumstances when Megaline Travel Pte Ltd could not honoured the Terms and Conditions of the Travel Deals in the booking process. There will be no refunds after confirmation of booking.
  2. Replacement/extension of expired voucher is not allowed.
  3. Voucher is not allowed to be used in conjunction with any offers.
  4. All Bookings/reservations are subject to availability.
  5. Tour confirmation: Customers’ acceptance of our fares does not mean confirmation and subject to availability of airline seats , hotel and other booked for services. 
  6. Strictly no cancellation/amendments is allowed upon confirmation unless stated otherwise.
  7. Tour cancellations: Megaline Travel Pte Ltd reserves the right to cancel any tour prior to departure for any reason.Should this happen, the entire payment will be refunded without any further obligation on the part of Megaline Travel Pte Ltd
  8. Refund of Unutilised tickets and tickets & Services: On completion of our documentation per booking or your requirement , tickets,and services ,any qualified refund is subject to airlines’, tour operators’ and all services providers’ and including our own terms and conditions and subject to minimum fee of S$150.00 per passengers. After commencement of travel,no refund of any kind will be entertained even if any service included in the tour or programme is not utilized, Any ticket that Is non endorsable,non-refundable,non-reroutable,valid by certain date or only per the flights printed,including tours , hotels,services ,shall not have any refund value.  
  9. Change of Itinerary: Megaline Travel Pte Ltd reserves the right to change the itinerary with/without prior notice due to operational reasons.
  10. Travel Insurance: Travel Insurance covering medical , cancellation,hospitalisation,personal accident,baggage,personal belongings and personal liabilities is available.We would recommend all tour members to take up this insurance for personal protection.       
  11. Merchant/management reserves the right to make the final decision should disputes arise.
  12. Megaline Travel Pte Ltd reserves the right to cancel and/or fully refund purchases that may have occurred as a result of pricing, typographical, technical or other errors.
  13. All travel deals exclude personal insurance, applicable transport taxes and surcharges, visa fee (if required), room service, optional tours, tour guide and/or driver tipping, and all personal expenses, unless otherwise stated.
  14. It is the customers' responsibility to ensure that they hold valid travel documents (passports which is valid for more than 6 months prior to departure, visas and any other documentation required by law to enter a country) and comply with the entry, exit, transit or other requirements of the countries they are travelling to. Megaline Travel Pte Ltd and its partners will not be liable in any way for any consequences arising out of you not fulfilling the aforementioned requirements.
  15. Terms & conditions are subject to change in circumstances that are beyond the company’s control; this may include natural disasters, acts of god, civil unrest, and unexpected business closure among others.
  16. All travel deals are contracted under Megaline Travel Pte Ltd  (License No. 01287).
  17. Responsiblities: MEGALINE TRAVEL PTE LTD hereinafter called “The Company” acts only as agent for the transportation companies, hotel contractor and other principles and all tickets, vouchers and documents are issued subject to those terms and contracts under which transportation and other services are provided. They assume no responsibility for injury, damage,accident,loss,delay or irregularities that may caused to person or property and all booking are subject to usual conditions of local ground operators. The right is reserved to alter or modify itineraries and hotel accommodation in anyway necessary in the interest of tour memebers , or due to circumstances over which the operators have no control. The right also reserved to cancal or withdraw at anytime booking by or for the clients, in which event no liabilities whatsoever in respect of such cancellations or withdrawals shall fall upon the operators, save only that there shall be refunded to the clients the monies paid by him in respect of the booking cancelled or withdraw.The transportation companies or firms shall exempt from all liability in respect of any detention, delay, loss, damage, sickness or injury by whomsoever caused and of whatever kind occurring of or to the passegers at any time when the passenger is not on board a carrier of convevance used or operated by the transportation companies or firms.The passenger contract in use by the transportation companies or firms concerned shall constitute sole contract between the transportation companies or firms and the purchaser or these tours and or passengers. All Tickets, coupons and orders are furnished and issued subject in all respects to those terms and conditions under the means of transportation or other service provided thereby are offered or supplied by owners, operators, public carriers, managing agents or agents.The company reserves the right to require any person to withdraw from the tours if it deemed that his act of conduct is offensive to or incompatible with the comfort of other clients and the company shall be under no further thereafter to such person.  

 

Take Note:

  • You may not use our sites and services if you are under the age of 18 or/and if you are not allowed to enter legally binding contracts.
  • You authorize us to use, store, share or process your information in order to provide a service to you. Furthermore, this information may be utilized to send you invoices and other communications.
  • You permit us to make a final decision, in our sole discretion, on any claim that a buyer files report though our Megaline team. Please email us with purchased, lost, exchange matters to megalinetravel@gmail.com.
  • While we try and ensure that all prices and information on our website are accurate, errors may occur. If we discover an error in the goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price / information or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the deals, you will receive a full refund.